self-sufficiency will increase as a result of a partnership between the 1st
Infantry Division and the Command, Control, Communications, Computers,
Intelligence, Surveillance and Reconnaissance Center of Excellence.
This partnership will teach
the skills needed by Soldiers in the field to maintain, troubleshoot and repair
mission essential C4ISR equipment.
The C4ISR Center of
Excellence includes the Communications-Electronics Command, the Program
Executive Offices for Command, Control, and Communications Tactical, Intelligence,
Electronic Warfare and Sensors, Enterprise Information Systems and the Communications,
Engineering, Research and Development Center.
The Center is rolling out a
new field support model that doesn’t eliminate or reduce capabilities but
reorganizes how they are deployed in the field. The intent is to facilitate
gradual, deliberate shifts in C4ISR field support staff across the force, while
prioritizing Soldier training and readiness.
“We’re thrilled to be out
in front on this,” Lt. Col. Patricia Sayles, assistant chief of staff, Division
G-6, 1st Inf. Div. “The new C4ISR field structure is going to be a good thing –
it supports Soldiers, it better aligns to shifting mission requirements, and
will expedite operator and maintenance tasks across the board.”
Moving forward, field
support personnel will be arranged into brigade teams, division teams and
regionalized support that consists of a combination of staff with various skill
CECOM logistics assistance representatives
are multifunctional Department of the Army civilians that advise, assist and train
in all areas of logistics and support commanders in attaining and sustaining
materiel readiness. They also assist with field-level maintenance and provide
PEO C3T digital system engineers
are Department of the Army civilians that provide training and technical
assistance on unit-owned C4ISR equipment.
Multifunctional field support representatives and engineers are subject matter
experts that assist with field-level troubleshooting and component repair, and
they can also provide training, technical and maintenance support.
CECOM Trail Bosses serve as
the C4ISR touch point for Division headquarters for external resources aligned
to the unit.
A typical brigade combat team
will have five people, including multifunctional LARs, a DSE and a
system-specific field support representative. This staff will be supported by
ten people at the division-level, to include the CECOM Trail Boss, four
multifunctional LARs and four system-specific FSRs, and one Division DSE, as
well as by other system-specific FSRs and FSEs out of Fort Hood, Texas.
“When we first examined the
C4ISR field support structure, we conducted site visits at the National
Training Center at Fort Irwin, California, and the Joint Readiness Training
Center, Fort Polk, Louisiana, and observed home-station training events at Fort
Hood, Texas, and Fort Drum, New York,” said Rich Licata, PEO C3T field support
manager and C4ISR Center of Excellence Field Support Integrated Project Team member.
“We found that we were missing an opportunity to empower Soldiers to handle operator
and maintenance level tasks, so we developed the new model, piloted it,
validated it and today, we stand ready to implement.”
To support the
reorganization of resources, a new workflow process is being rolled out to
ensure the right checks and balances are in place as issues are identified and
trouble tickets are submitted. An updated Universal Trouble Ticket System, or
UTTS, SharePoint application will be launched to provide Soldiers an automated process
to document and request division level and regional field support resources, further
streamlining the existing incident management processes. Additionally, training
needs analyses are being completed to connect units to the right training
resources so that Soldiers and units are prepared.
“From the CECOM
perspective, this implementation is a direct result of a multi-year effort
designed to enhance our services to the field,” said Barron Williams, acting
director, CECOM Field Support Directorate. “And, we’ve partnered with our C4ISR
Center of Excellence counterparts, Forces Command and the Training and Doctrine
Command to ensure that we provide a comprehensive solution that doesn’t just
realign resources but provides the training and the tools to maintain readiness
The near-term focus will be
on connecting units with training through Signal University and Mission
Training Complex classes and training on the field support trouble ticket
system, which occurred in June. By August and September, division-level
implementation will be underway in order to prepare for collective unit-led training
events scheduled for October. A validation process is planned in November to verify
“Sometimes change is hard, and
that’s why in this case, we’re being careful to prepare adequately. I think we
definitely have a solid plan in place,” said Maj. Patrick Sullivan, 1st Inf.
Div. G-6 NETOPS officer in charge. “Overall, this will be good for the Army
because it will help build a self-sufficient force and the 1st ID is excited to
be leading the way.”