“Everything is done through
e-commerce now,” said Matthew Allain, electronic technician, Training Support
Center, Directorate of Plans, Training, Mobilization and Security.
E-commerce meaning through
electronic systems, he added.
Allain built an electronic system
for the TSC from the ground up. The project has been evolving for more than four
He was recognized as
Employee of the Month for April during a June 26 ceremony and honored as an
Installation Management Command Hero of the Day.
“I just built it from the ground
up, and, literally, every inch of code has been built for this particular
process,” Allain said.
The system executes all functions
of the TSC and every inch of code runs approximately 20,000 lines, all written
The system, often referred to
as the catalog system by personnel at Fort Riley, includes a catalog ordering
system available at kiosks at the TSC and remotely through SharePoint; an
inventory function; and a way to track orders as they are processed through the
The TSC provides training support,
classrooms and equipment to the units at Fort Riley, local communities, as well
as some neighboring states.
The facility offers almost 350
training devices, which breaks down into more than 200,000 line items that the catalog
Everyone keeps on the same
page with the catalog system because it streamlines how everyone communicates, from
the customers to the different components within the TSC, Allain said.
Several stations with display
screens are located throughout the facility, allowing employees to monitor orders
placed, orders available for pick-up, and customer arrivals for pick-ups.
“It’s great for time
management,” Allain said. “Every time someone places an order, it pops up on
The screen will tell the employees
if an order was generated at the facility or from another location.
The ability to place orders
remotely is particularly helpful to U.S. Army Reserve and National Guard units
located in neighboring states, Allain said.
The catalog system also allows
employees to prepare orders ahead of time so when customers arrive for pick up,
orders are ready and waiting.
“It doesn’t replace
personnel; it increases the efficiency of the personnel,” said Troy Russell,
director, TSC, DPTMS. “That translates into a better product and, hopefully, a
happier work force.”
Metrics inside the system keep
track of availability of items and how often items are used. There is also
built in feedback features to allow customers to rate products.
“It increases efficiency through integration and
decreases the workload,” Allain said. “The aim is to relieve confusion as much
as possible because confusion can really waste time.”