Personal Property and Passenger Service Mission
PERSONAL PROPERTY & PASSENGER
TO PROVIDE QUALITY HOUSEHOLD GOODS AND BAGGAGE MOVES FOR
SOLDIERS, DEPENDENTS, AND CIVILIANS WORLDWIDE.
WE ARE LOCATED IN THE PERSONNEL PROCESSING CENTER, BLDG 210,
FT RILEY, KS
IMPORTANT PHONE NUMBERS HOURS OF OPERATION
785-239-6683 FOR PERSONAL
COUNSELORS Ext 116
STORAGE Ext 107/113
INBOUND Ext 104/105
QUALITY CONTROL Ext 106
PASSENGER/PORTCALL Ext 108/112
CHIEF Ext 100
LEAD ASST Ext 101
DO NOT CALL THE TRANSPORTATION OFFICE FOR AN APPOINTMENT. IT
IS A WALK IN BASIS. DO NOT WAIT UNTIL YOU GET CLEARING PAPERS.
POWER OF ATTORNEY (P.O.A.) Only needed if someone other than member is arranging the complete move.
RELEASING AGENTS: If member can attend brief, but unavailable on pack
date/pickup date, releasing agent may be listed on initial paperwork. No P.O.A. required then.
SELF STORAGE UNIT: a copy of paid up receipt must be brought to Transportation for arranging shipment. Must be paid up through or past pickup date.
DAILY FOR LUNCH 1200-1300
PLEASE BRING A MINIMUM SIX (6) COPIES OF YOUR ORDERS. IF MAKING
MORE THAN ONE SHIPMENT YOU MUST HAVE SIX COPIES OF YOUR
ORDERS FOR EACH SHIPMENT.
BUDGET CONSTRAINTS PROHIBITS US FROM MAKING COPIES. PLEASE BE
SURE YOU HAVE SUFFICIENT COPIES. WHEN IN DOUBT, BRING MORE
MEMBER WILL BE REQUIRED TO ATTEND A MANDATORY BRIEF.
FAILURE TO ATTEND WILL RESULT IN CANCELLATION OF SHIPMENT.
EXCESS COSTS: If a service member is ETSing and has excess costs on his/her shipment, these costs MUST be paid prior to leaving Fort Riley. Only service members still in pay status may elect to have excess costs deducted from their pay.
ON DAY OF PICKUP INDIVIDUAL MUST BE AVAILABLE FROM 0800-1700
HOURS. DO NOT MAKE OTHER APPOINTMENTS FOR DAY OF PICKUP. IF
NOT AVAILABLE WHEN MOVING COMPANY COMES, YOU WILL BE
CHARGED AN ATTEMPTED PICKUP AND MUST RESCHEDULE. COULD
TAKE AS LONG AS TWO WEEKS TO GET ANOTHER APPOINTMENT.
EXPLANATION ON TYPES OF SHIPMENTS:
BAGGAGE - ITEMS UNDER THREE (3) FEET. NO FURNITURE.
EXCEPTIONS: BICYCLE, CRIB, IRONING BOARD, AND GOLF
CLUBS. ITEMS YOU WILL NEED IMMEDIATELY TO SETUP
HOUSEKEEPING, i.e. DISHES, POTS PANS, BED LINENS,
TOWELS, SMALL TV, SMALL STEREO, COFFEE POT, ETC.
HOUSEHOLD GOODS – INCLUDES REST OF HOUSEHOLD GOODS & ITEMS
OVER THREE FEET
Domestic CODE 1 – furniture padded and loose loaded on moving van
Domestic CODE 2 - packed in containers/crates (could result in excess charges)
Overseas CODE 3 and 4 - containerized overseas shipments only
STORAGE – ENTITLEMENTS VARY ACCORDING TO ETS, PSC,
CHAPTER OR RETIREMENT. SEE COUNSELORS FOR
DITY – DO IT YOURSELF MOVE. PRE APPROVAL NEEDED AND
PAPERWORK MUST BE DONE, PRIOR TO MAKING MOVE. SEE
COUNSELORS FOR INFORMATION AND ENTITLEMENTS.
PARTIAL DITY – IS AUTHORIZED WITH GOVERNMENT MOVE AND
SHOULD BE ARRANGED AT SAME TIME.
A BOAT 14' AND OVER (BOAT & TRAILER) MUST BE MOVED BY DITY.
PROFESSIONAL ITEMS: Manuals, FM's, TM's, AR's, awards, certificates,
Computer. Uniforms are not considered pro, unless, flight uniforms,
Cook whites, Medical whites. These items must be declared at time
of application and separated from rest of household goods or baggage
shipment. Professional items are not chargeable against weight
SHIPPING YOUR POV: http://www.mtmc.army.mil or 1-800-275-3706
Closest POV Port: Pontoon Beach, IL
Effective immediately, military members and civilians will be advised that when shipping a financed (where the lien is reflected on the title) POV or motorcycle overseas (including a motorcycle in HHG shipments) a signed release from the lienholder authorizing shipment of the POV/motorcycle is MANDATORY. Members are advised that if they are unable to obtain a
lienholder release letter he/she should contact his/her legal office immediately for assistance.
SHIPMENT OF FIREARMS ARE PROHIBITED TO GERMANY AND JAPAN.
DECLARATION OF FIREARMS MUST BE MADE ON APPLICATION.
INBOUND PERSONNEL: ARE YOU EXPECTING AN INBOUND SHIPMENT??
Upon arrival to Fort Riley, please report to Bldg 210, Room 118, Inbound Section. Please bring phone number and address if available. If you do not have address or phone number, still report in and let them know that you are here so that a file can be established.
EXPECTING A POV TO ARRIVE IN THE STATES:
OUTBOUND/INBOUND AND STORAGE SCHEDULED PICKUPS or
Cancellations must be made 24 hours prior to scheduled pickup or delivery. Must personally come in to Building 210, Room 118 (Outbound), Room 118 for (Inbound) Room 119 (Storage) to cancel/change. Changes will be made for ABSOLUTE EMERGENCIES ONLY.
DID YOUR HOUSEHOLD GOODS ARRIVED DAMAGED ????? It is very
important to put a $$$$$ amount in Block 14c of your 1840, for the carrier to be properly scored. Without a dollar amount, unknown, or to be determined lets the carrier, receive a better score. In order to take action against the carrier, this dollar amount MUST be filled in. This has nothing to do with your claim.
When you file your 1840-R please write on it, "I estimate the total value of my loss/damage is to be $$$$$. Please be sure to enter dollar amount. Again this has nothing to do with your claim.
HOURS OF OPERATION FOR PASSPORT/PORTCALL PHONE #'S
PASSPORT BRIEFINGS: Are given on Mondays and Tuesdays at 1300 hours,
Building 210, Room 126. All family members traveling overseas on orders (with dependent tour) must have a current No-Fee Passport. Passports take approximately 4 to 6 weeks to process. Orders are not required to apply for passports.
For Portcalls (Flights for overseas PCS), service members should report to Building
210, Rm 126 as soon as they receive their orders.
Closed daily for lunch 1200-1300