Fort Riley supports EFMP Families
Editor's Note: Fort Riley's Army Community Service will highlight the Exceptional Family Member Program throughout the month of July. This is the first in a series of four articles about EFMP.
By Shari Lopatin TRIWEST HEALTHCARE ALLIANCE
Military Families have enough to juggle while serving.
So when a Family member is diagnosed with a disability or special need, it's good to know their Tricare benefit has an Extended Care Health Option, or ECHO, for those situations.
ECHO is Tricare's program for those with disabilities, such as autism or cerebral palsy. But before any patient can receive the benefits of ECHO, he or she must first enroll in the Fort Riley Exceptional Family Member Program.
WHAT IS EFMP?
This unique program does the following for special needs Families:
• Identifies individuals with special educational or medical needs.
• Documents the services they require.
• Allows the Army to take into consideration Family needs when planning personnel assignments.
To initiate enrollment into this program, Families should contact the Fort Riley EFMP office at 785-239-7198.
Once enrolled in Fort Riley's program, the Family can be referred to ECHO. The Family's primary doctor or case manager may refer them to ECHO. A Family also can self-refer. Families may call the ECHO Information and Referral line at 1-866-212-0442.
After the referral, the Family will be assigned an ECHO coordinator who explains the benefit and walks them through the registration process. The ECHO coordinator also is a licensed practical nurse at TriWest Healthcare Alliance, which administers the Tricare program in Kansas and 20 other western states for the Department of Defense. Once enrollment is complete, the patient will be assigned an ECHO nurse.
ECHO touches on a variety of services for special needs military Families, including:
• Medical and rehabilitative services
• Durable medical equipment
• Transportation to ECHO-authorized services when appropriate
• Interpreter or translator services for patients with visual or hearing impairments
• Training to use assistive devices
• Various in-home services
• Respite care
• Applied Behavior Analysis therapy
For more information on ECHO, visit www.triwest.com/ECHO or call the ECHO Information and Referral line at 1-866-212-0442.
TRICARE ASSISTANCE PROGRAM
Another service available to Tricare beneficiaries is the Tricare Assistance Program, or TRIAP, offers "face-to-face" non-medical counseling over Web-based video for eligible Tricare beneficiaries. With an Internet-connected computer and a Webcam, you can talk to licensed counselors about issues such as stress, parenting and relationship problems.
These discussions are non-reportable – unless required by law – and are available 24/7/365 – so you can make an appointment that works with your schedule.
For more information, visit www.triwest.com/OnlineCare.