Moving? Don’t lose coverage for special needs children
Story by: EFMP Staff
Story by: Shari Lopatin, TRIWEST HEALTHCARE ALLIANCE
Moving away from Fort Riley – and have a child or Family member with special needs? Make sure to keep the child's Tricare benefits current. ECHO – or Extended Care Health Option – is Tricare's program for individuals with disabilities. And whether you're moving to Tennessee, West Virginia or California, you don't want any unnecessary interruptions in your ECHO benefit.
CALL YOUR ECHO NURSE IMMEDIATELY
The moment you find out you're moving, call your current ECHO nurse. Tell your nurse where you're transferring. You don't need the exact address, just the installation name or city. Your ECHO nurse will be able to:
* Talk you through the proper steps to transfer.
* Provide you contact information for another nurse if you're transferring outside the Tricare West Region.
Additionally, if you have a choice for a new duty station, work with Fort Riley's Exceptional Family Member Program office. There, staff can help you find locations that may have services you need for your Family member. If you are moving within the Tricare West Region, your assigned ECHO nurse can help you with this process. Begin this research as soon as you receive your orders.
AFTER YOU'VE MOVED – UPDATE INFORMATION
As soon as you move to your new home, make sure to update all your Family members' contact information in the Defense Enrollment Eligibility Reporting System, or DEERS. Don't just update your own.
The transfer process for ECHO is the same for all three Tricare regions. So whether you're moving to Hawaii or Washington, these steps will keep your loved one covered. For more information on the ECHO benefit, visit www.triwest.com/ECHO.
TRICARE ASSISTANCE PROGRAM
The Tricare Assistance Program, or TRIAP, offers "face-to-face" non-medical counseling over Web-based video for eligible Tricare beneficiaries. With an Internet-connected computer and a Webcam, you can talk to licensed counselors about issues such as stress, parenting and relationship problems.
These discussions are non-reportable – unless required by law – and are available 24/7/365 – so you can make an appointment that works with your schedule.
For more information on TRIAP, visit www.triwest.com/OnlineCare.