Exchange director has history with ‘BRO,’ looks forward to opportunity
New general manager Anthony Ventura, AAFES, works at his new office June 12 at Fort Riley’s Exchange. Ventura comes from the Robin’s and Moody Consolidated Exchange for AAFES at Robins/Moody Air Force Base, Ga. Photo by: Calun Reece, POST.
Story by: Calun Reece
1ST INF. DIV. POST
The "Big Red One" is like Family now, said Anthony Ventura, general manager, Fort Riley Exchange.
Although Ventura is new to the Fort Riley area, he has history with the 1st Infantry Division.
"I actually supported the Big Red One when I was in Wurzburg, Germany, for five years," he said. "That's when Wurzburg had the Big Red One."
Ventura came from Georgia, serving as the general manager for the Robin's and Moody Consolidated Exchange for AAFES at Robins/Moody Air Force Base, Ga.
He has been with AAFES for 25 years, and said he has covered a lot of ground with the company, including in places like Asia, the Middle East, Europe and all over the U.S.
"This is my 10th move in 25 years," he said. "We move around wherever the military is in support of the community."
Ventura said he looks forward to the new opportunities ahead at Fort Riley.
"We're always looking to bring in different concessionaires to our malls to provide the community with something different," he said. "That's going to be a big initiative going forward because I think we have opportunity there."
Feedback from customers also is highly encouraged, Ventura said.
"We can't get better if we don't know what our customers are thinking," he said. "Feedback gives me the opportunity to improve our facilities and to provide the community with what they're looking for."
Comments may be submitted at the AAFES website at http://shopmyexchange.com.
"Our online website has been revamped, so it is a much more pleasant experience," Ventura said.
If customers cannot find what they are looking for in the store, then it can most likely be found online or may be shuttled in from one of the sister stores, he said.
AAFES has more than 18 million items online, he added.
Helping Fort Riley community members obtain the items they need is really what it is all about, Ventura said.
"I can tell you that one of my and my wife's favorite assignments was … with the Big Red One," he said. "(We are) really looking forward to supporting the Big Red One once again."